Collecting revenue from your patients is just as important as collecting from insurance companies. It is imperative that the information your patients receive is clear and concise. The easier it is to understand, the faster you get paid and the less calls your office will receive. FlexMedical's statement has been designed to eliminate as many questions as possible by showing all the information a patient needs to understand why a balance is owed.
Examples
Click image for larger view.
Options Example 1
Shows statement including procedure and diagnosis codes, credit card payment area, and patient aging.
Options Example 2
Shows statement suppressing procedure and diagnosis codes, credit card payment area, and patient aging.
Patients Never See "Previous Balance"
Many systems print "Previous Balance" for all open charges over 30 days old. The patient receives a statement with no idea what comprises the previous balance resulting in your office receiving a call. FlexMedical never prints "Previous Balance" - all charges owed are printed with a complete transaction history so the patient knows exactly what makes up their balance.
Automatic Dunning Messages
Enter your dunning messages for 0-30, 31-60, 61-90, 91-120, and 121 plus. FlexMedical will automatically determine the dunning message needed based on the patient's aging. Messages can be fully formatted text, including color (color printer required).
Print In Batches
Larger offices can generate a lot of statements. Printing in batches breaks the job up into a more manageable quantity. Smaller batches let you print your statements during office hours without tying up your printer for long periods of time.
Print What You Want, How You Want
Print statements per family or per patient and break runs into subsets by using patient classes, alphabetical by last name (for instance, A - K), or by balance. Specify minimum and maximum balances to target the accounts that need the most attention. Manually exclude patients at any time from any batch generated.
Statement History
Statement history is tracked at the transaction level, so you can see just how many times a visit or other charge has been sent to a patient.
Let Us Print Them For You
Use our electronic statement processing to get all the features of the FlexMedical statement, without the hassle of printing, folding, and postage. All you do is generate the batch and we take it from there.