Support

FlexMedical Support Site

Below is a link to our remote access support website. Please contact a FlexMedical representative for more info.

Email or Call

If you are a FlexMedical customer and need assistance, please do not hesitate to contact us! Support hours are Monday through Friday, 8 AM to 5 PM CST.

Phone: 256.694.6417

Fax: 256.881.1110

Email:

Observed 2024-2025 Holidays

• New Year's Day 01-01-25

• Memorial Day 05-26-25

• Independence Day 07-04-25

• Labor Day 09-02-24

• Thanksgiving 11-28-24

• Christmas Eve 12-24-24

• Christmas 12-25-24

Frequently Asked Questions

Below are some common questions. Click on any item to view.

• How can I put a credit card or bank account on file with OCERIS?

• How do I install FlexMedical Client on a new PC?

Customer Files

Various forms and paperwork often needed by our clients.

• Forms and Paperwork