We Know The Story...
It happens more often than you might think. The demo went well, the salesperson promised the world, and the transaction went smoothly. But then the implementation came. Maybe it was an unknowledgeable trainer. Maybe it was only then that you realized the software was not a good fit for your office. Whatever the reason for dissatisfaction, EHR / EMR and practice management software is the lifeblood of your office and having something that doesn’t get the job done hinders everything you do.
And you're definitely not alone if you aren't satisfied with your current vendor. According to a study by KLAS, 50% of existing providers are looking to change their EHR.
So Why Would My Experience With FlexMedical Be Different?
It's probably safe to assume at this point that you're hestitant and/or frustrated with the thought of switching systems again, but if a system isn't working for you it is costing you more than you probably realize. Not only might you save money in the long run, we can save you time and frustration in you day-to-day routine.
We Care
First and foremost, we care. We want your experience with us to be great. Our existing clients recognize that our greatest value lies in our dedication to the idea of genuine care and concern with regards to our approach to client service. This is not an area that we strive to be simply "good" at. We want to be GREAT, and we work hard to reflect that in all our processes.
Ultimately, we want what is the best for those we serve. We do this through continually emphasizing the point to our employees and empowering them to do whatever they can within their power and within reason to ensure satisfaction.
We Know Our Product
We don't send out "consultants" or other third parties to train you on our product. We send qualified, knowledgable individuals whose only goal is making sure your office is using FlexMedical to its fullest potential. What good is powerful software if you don't know how to use it?
We Tailor The Product To You
We don't just stop at training. The implementation process involves determining your office's needs and tailoring FlexMedical to work best for those needs. We assess the current workflows of your office, discover tasks you do everyday, and evaluate staff to then customize FlexMedical to assist in day-to-day operations as much as possible.
These are just a few of things that make FlexMedical different. What do you have to lose? Call us at 866.644.0101, email us at
, or request a demo.